Politique de remboursement

At MollysFind, we want you and your dog to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

Returns

You have 30 days from the date you received your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• A receipt or proof of purchase is required.

To start a return, please contact us at mollysfinds@proton.me with your order number and reason for the return.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at mollysfinds@proton.me

Shipping Returns

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Shipping costs are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product so we can resolve the issue quickly.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: mollysfinds@proton.me